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FAQ

  • No, the Open Enrollment Period is not the only time you can get health coverage — but it is the main window each year to enroll in or make changes to your health insurance plan. However, if you experience a qualifying life event, you may be eligible for a Special Enrollment Period (SEP).

    Qualifying life events include:

    • Losing other health coverage (e.g., job loss, aging out of a parent’s plan)

    • Getting married or divorced

    • Having a baby or adopting a child

    • Moving to a new area

    • Gaining citizenship or lawful presence

  • These are three common types of health insurance plans, and the main differences come down to cost, provider choice, and referrals:

    HMO (Health Maintenance Organization)

    • Lower cost, but less flexibility

    • You must choose a Primary Care Physician (PCP)

    • Referrals are required to see specialists

    • Only covers care from doctors and hospitals in the network

    • Great for people who want lower premiums and don't mind staying within a specific network

    PPO (Preferred Provider Organization)

    • More flexibility, but usually higher premiums

    • No need to choose a PCP

    • No referrals needed to see specialists

    • You can see out-of-network providers, though at a higher cost

    • Ideal if you want more provider options or travel often

    EPO (Exclusive Provider Organization)

    • A middle ground between HMO and PPO

    • No referrals needed, like a PPO

    • Must use in-network providers, like an HMO (except in emergencies)

    • Good for those who want lower costs but don’t need out-of-network coverage

  • These are the key out-of-pocket costs you pay when you use your health insurance. Here’s what each one means:

    Deductible

    • This is the amount you pay out of pocket each year for healthcare services before your insurance starts to pay.

    • Example: If your deductible is $5,500, you must pay the first $5,500 of covered services yourself before your plan begins to share costs.

    Copayment (Copay)

    • A fixed amount you pay for a covered service, usually at the time of care.

    • Example: You might pay $50 for a doctor’s visit or $10 for a prescription, while your insurance covers the rest.

    Coinsurance

    • This is your share of the cost of a covered service after you’ve met your deductible, expressed as a percentage.

    • Example: If your plan has 20% coinsurance, and the bill is $100, you pay $20 and your insurance pays $80.

  • It depends on the plan’s network of providers. Each health insurance plan has a list of doctors, specialists, and hospitals it works with—this is called a provider network.

    Here’s what to keep in mind:

    • If your doctor is in-network with the new plan, you can keep seeing them and your visits will be covered.

    • If your doctor is out-of-network, you may have to pay more out of pocket—or the visits might not be covered at all (especially with HMO or EPO plans).

  • It depends on the type of health insurance plan you have.

    🔹 HMO (Health Maintenance Organization)

    • Yes, you usually need a referral from your Primary Care Physician (PCP) before seeing a specialist.

    • This helps coordinate your care and keeps costs lower.

    🔹 PPO (Preferred Provider Organization)

    • No referral needed. You can typically see specialists directly, even without seeing your primary doctor first.

    🔹 EPO (Exclusive Provider Organization)

    • No referral required, but you must use in-network specialists unless it’s an emergency.

    🔹 POS (Point of Service)

    • You may need a referral, depending on whether you go in-network or out-of-network.

  • The difference comes down to cost and coverage based on whether your provider has a contract with your insurance company.

    In-Network Care

    • These are doctors, hospitals, and specialists who have agreed to work with your insurance plan.

    • You’ll pay less for services because they’ve agreed on discounted rates.

    • In-network care is typically fully covered or comes with lower out-of-pocket costs.

    ⚠️ Out-of-Network Care

    • These providers do not have a contract with your insurance plan.

    • You’ll usually pay more, and in some cases, your insurance may not cover the care at all.

    • Some plans, like HMOs and EPOs, won’t pay anything for out-of-network care, except in emergencies.

  • Choosing the right health plan depends on your health needs, budget, and preferences. Here are a few key factors to consider:

    ✅ 1. Your Healthcare Needs

    • Do you visit the doctor often or only occasionally?

    • Do you take regular prescriptions?

    • Do you have any ongoing medical conditions or upcoming procedures?

    ✅ 2. Preferred Doctors or Hospitals

    • Do you want to keep your current doctor?

    • Make sure they’re in-network with the plan.

    ✅ 3. Plan Types

    • HMO: Lower cost, but you need referrals and must stay in-network.

    • PPO: More flexibility, but higher premiums.

    • EPO: No referrals needed, but no out-of-network coverage (except emergencies).

    ✅ 4. Budget

    • Monthly premium, deductible, copays, coinsurance, and out-of-pocket maximum.

    • A lower premium may mean higher costs when you need care—and vice versa.